Conflict Management




Throughout Our Professional And Personal Lives We’re Faced With Conflict

Conflict can be Positive, leading to improvements in processes and attitudes.
Conflict can be Negative, leading to loss of productivity and even anger.

KCI’s Conflict Management program identifies common conflict issues and provides skills that can be used to encourage positive outcomes in both professional and personal relationships. We also address what to do when conflict escalates.


  • Reduced employee turnover
  • Improved processes
  • Improved overall health
  • Fewer sick days – spent escaping difficult interactions at work
  • Improved communication and understanding
  • Increased cooperation promotes a thriving working environment

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